Currys and Argos Lead UK Electronics Market The UK electronics market is flourishing. More than a quarter of the population bought technology and appliances online during the COVID-19 pandemic. These purchases were primarily from Currys and Argos, as well as online marketplace Amazon. UK consumers were also willing to try new brands or products on Amazon. This is especially applicable to those over 55. However, high shipping costs was the most frequent reason for cart abandonment. Currys The UK's largest electronics retailer is now offering more benefits to online customers. Currys customers can now save money when they buy online and then pick up the product in store. The new offer is part of the company's effort to be competitive with Amazon in the UK that offers same-day deliveries. This will allow customers to find the items they want faster. The online electronics retailer is also working to improve the experience at its physical stores. It has introduced the BOPIS check-in system, which allows customers to take their purchases home curbside. It has also launched the Colleague Hub in all of its stores, which allows frontline staff to interact with customers from anywhere in the store. These digital tools will aid in helping Currys create a more seamless customer experience, which will allow it to provide personalised journeys on a massive scale. Currys has made significant investments in technology, making it into the top-of-the-line multichannel retailer. The company has upgraded and replatformed its website and has integrated personalization with its mobile application. It also has a Colleague Hub, which allows staff on the frontline to access most up-to-date information and customer data in real-time. The company has also deployed its ShopLive service which brings video commerce to physical stores. In the end, it has been able drive sales and boost customer loyalty. In the first half of 2021, the company's sales rose by 15%, when compared with pre-pandemic 2021. It also saw 11% like-for-like growth in its stores. Currys' ambition is to be famous for providing tech a longer life through trade-ins, protection, repair and recycling. The company's goal is to reach net zero emissions, decrease the amount of energy and waste in its supply chain, and enhance its operations. It also wants to reduce its use of plastic by recycling packaging. The company's shares were trading at 93c a share, which is less than the current value. However, it is still an excellent deal for investors as the company has a solid balance sheet and a solid business model. Its earnings per shares are significantly higher than its rivals. Amazon Amazon has built its reputation on value and convenience by providing a variety of products. The company's commitment to transparency and customer service has revolutionized the world of online retail. The company's transparent approach allows customers to choose their preferred vendors based on their prior knowledge. This gives Amazon an advantage over traditional retailers with less transparency in their product offerings. Etsy, which is a specialist in Fashion, and Wayfair is a specialist in Furniture and Homewares, trail well behind Amazon's GMV in the UK. Argos Argos is a major retailer in the UK is a well-established company. Its business model is based on customer-centricity and it offers a new method of retailing. This has allowed it to gain a strong competitive advantage in the market and attract new customers. The growth of the company is hindered, however, by the ferocious competition from other online retailers such as Amazon and eBay. Argos has made efforts to tackle this issue by integrating its online offerings with its physical storefront. This has resulted in an improved seamless and cohesive shopping experience for Argos' customers. To enhance its online offering, Argos has invested in a new infrastructure that enables an improved network optimization and simpler operations. For instance, the company has plans to move its direct importing operation from Corby to a specially-built facility in Kettering which will enable it to shut down the central distribution center that was rented located in Wolverhampton and open capacity in Corby. This will increase the efficiency of the company and allow it to better serve its customers. Argos is a leading general retailer with strong brand recognition and a track record of high-quality products. Catalogues are brimming with appealing product images and descriptions that make it simple for customers to find the items they need. The website offers clear prices and delivery estimates. It also makes it easy for customers to compare items and select the most suitable for their needs. Argos mobile experience has been upgraded, thereby increasing its customer base. The company has also expanded its click-and-collect program that allows customers to reserve products and pick them up at their local stores. Another key element in Argos' competitive advantage is its ability to provide the same high-quality, consistent experience across all channels. This includes its website, app, and stores. To ensure an easy transition between the various channels the company synchronizes information and prices, ensuring that all channels are up to date. Additionally the stores are outfitted with self-service kiosks to simplify the purchase process. Argos's omnichannel approach also enables it to reach out to a larger audience and meet the demands of different segments of the market. This strategy has been crucial in increasing sales and market growth. Argos must continue to focus on improvements and innovation in order to keep its competitive edge. This will enable it to keep pace with the changing retail landscape and stay ahead of competitors. John Lewis The company was founded by the Lewis family in 1864 John Lewis has become known for its tear-jerking Christmas ads and legendary customer service. However John Lewis is being challenged by other retailers who have moved to online shopping. The company must adapt to keep its customers. One way to accomplish this is to provide customers with a fast and reliable shopping experience. This includes everything from website loading times to the number of clicks required to locate a product. These aspects can have a profound impact on how shoppers evaluate the company's image. To avoid being left behind by rivals, John Lewis must improve its online shopping experience. This means that the website is user-friendly and that it has all the information that a buyer may require to make a purchase decision. It should also provide a variety of products. The customer can then compare the product to others of similar quality and discover what they are searching for. The business should also provide fast shipping and free returns to ensure that customers are happy with their purchases. A long-lasting warranty on your products is another way to stand out against other retailers. This will help to create trust and loyalty among customers. A good warranty can make a difference in buying an appliance or a computer from the retailer or to an alternative. It is also crucial for John Lewis to offer its customers the widest range of payment options. This will help them find the right solution to their needs and will help them to avoid the risk of fraud. It is also crucial for a company to have a clearly defined guidelines for the way it handles customer information. Despite these difficulties, John Lewis has a solid foundation to build on. The company's online sales are growing at a healthy rate. The partnership is also implementing a new approach to e-commerce, which involves opening up its ecommerce platform to third-party brands. This is a smart decision and will help the brand to grow its share of the market.